About Us

How We Work

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Direct Services

Public Counsel provides free direct legal services and support or matches clients with pro bono advocates, ensuring they have a partner standing with them, their families, and our communities as they pursue justice.

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Policy Advocacy

Public Counsel addresses the root causes of inequities in our society by advocating for inclusive policy solutions in collaboration with grassroots coalitions and the communities most impacted by systemic oppression.

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Impact Litigation

Public Counsel files strategic impact litigation so entire communities get the justice they deserve. By setting legal precedents and challenging unjust laws, our cases spark large-scale change in our society.

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Pro Bono Partnerships

Since its inception, Public Counsel has relied on pro bono attorneys, law students, paralegals, and other legal professionals to partner with us in supporting clients, taking on high-impact cases, and strengthening our advocacy efforts.

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Social Work Integration

Public Counsel values an interdisciplinary approach to law and social work that strengthens trauma-informed legal advocacy and advances effective outcomes across its work. 

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Resource Library

How We Work

See All

Direct Services

Public Counsel provides free direct legal services and support or matches clients with pro bono advocates, ensuring they have a partner standing with them, their families, and our communities as they pursue justice.

Learn More

Policy Advocacy

Public Counsel addresses the root causes of inequities in our society by advocating for inclusive policy solutions in collaboration with grassroots coalitions and the communities most impacted by systemic oppression.

Learn More

Impact Litigation

Public Counsel files strategic impact litigation so entire communities get the justice they deserve. By setting legal precedents and challenging unjust laws, our cases spark large-scale change in our society.

Learn More

Pro Bono Partnerships

Since its inception, Public Counsel has relied on pro bono attorneys, law students, paralegals, and other legal professionals to partner with us in supporting clients, taking on high-impact cases, and strengthening our advocacy efforts.

Learn More

Social Work Integration

Public Counsel values an interdisciplinary approach to law and social work that strengthens trauma-informed legal advocacy and advances effective outcomes across its work. 

Learn More

Our People

Department

Consumer Rights & Economic Justice

Issue Areas

Consumer Rights, Economic Justice

Steph Carroll

Directing Attorney‚ Consumer Rights & Economic Justice

Steph Carroll is the Directing Attorney of Public Counsel’s Consumer Rights & Economic Justice project. Steph has litigated individual and class consumer matters in state and federal court in California since 2011. Her civil litigation practice has encompassed predatory lending, wrongful foreclosure, quiet title, elder abuse, procedural due process, anti-trust cases and civil rights cases.

Steph oversees the provision of direct consumer and bankruptcy legal services to hundreds of clients each year in matters including debt collection, student loans, auto financing, foreclosure prevention and access to credit. Her team has also provided direct services and litigation assistance to hundreds of clients with predatory home improvement financing matters, and Steph has become a leading advocate on related policy issues both in California and nationally.

Steph is a founding member of the California Low Income Consumer Coalition and has worked extensively on legislative campaigns to rein in mortgage servicing abuses, debt buyer bad practices, and regulate predatory lending. Steph also served a term as a member of the Consumer Advisory Board for the federal Consumer Financial Protection Bureau.

Prior to moving to the United States in 2008, Steph was a barrister in London. Before that, Steph had a career in international development for many years and worked in various countries including Kenya, Tanzania, Kosovo, Slovakia and Pakistan. She also has a Masters in Public Policy from The Princeton School of Public and International Affairs.